Hidden beneath my regular linens, this layer of pure woven silver acts as a silent tether, draining the day's static from my bones. It feels less like bedding and more like a secret anchor that finally quiets the noise of the modern world. I wake up feeling deeply rooted and beautifully discharged.
Shipping Policy
Shipping Policy
Last Updated: October 10, 2025
Thank you for shopping with The Grounding Company! This policy outlines everything you need to know about how we process and ship your order. Our goal is to provide you with a clear and reliable shipping experience.
Summary of Our Shipping Process
- Order Processing Time: 2-3 Business Days
- Shipping Origin: Germany
- Shipping Carrier: DHL
- Shipping Destinations: All European Union Countries
- Shipping Cost: Calculated at Checkout
Order Processing
All orders are processed within 2 to 3 business days (Monday - Friday, excluding public holidays) after you receive your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. All orders are shipped via DHL from our logistics center in Germany.
Below are the estimated delivery times after your order has been processed and shipped:
- Lithuania, Latvia, Estonia, Poland: 3-5 business days
- Other EU Countries: 5-10 business days
Please note that these delivery times are estimates provided by our carrier and are not guaranteed. Delays can occasionally occur due to factors outside of our control, such as high shipping volumes or weather conditions.
Order Tracking
Once your order has shipped, you will receive an email notification from us which will include a DHL tracking number. Please allow 48 hours for the tracking information to become available. You can use this number to check your order's status on the DHL website.
Customs, Duties, and Taxes
All orders are shipped from within the European Union (Germany). For customers with shipping addresses located within the EU, there will be no additional customs duties or taxes to be paid upon delivery. The price you see at checkout is the final price.
Damaged Items
We take great care in packaging our products, but in the unlikely event that your order arrives damaged, please contact us as soon as possible.
Please email us at info@thegroundingco.eu with your order number and a photo of the item’s condition. We address these issues on a case-by-case basis and will do our best to work with you towards a satisfactory solution. For more details, please refer to our Refund Policy.
Contact Us
If you have any further questions about your order or our shipping process, please do not hesitate to contact us at info@thegroundingco.eu.